Checklist

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  • Understand the role of an effective coach

  • Learn the fundamental principles of effective coaching

  • Develop a coaching mindset

  • Learn the core skills of professional coaching

  • Be able to hold coaching conversations in the workplace

Course curriculum

  • 1

    Welcome to the professional coaching program

    • What is professional coaching?

    • Understanding the difference between coaching and other professions such as training, mentoring and counselling

    • The principles of professional coaching

    • The power of coaching

  • 2

    Core skills of coaching

    • The coaching mindset

    • Building trust and rapport

    • Listening skills - active, reflective and empathetic

    • Asking insight and discovery questions

    • Understanding the development journey

  • 3

    The coaching process

    • Preparing to coach

    • Introducing the GROW process

    • Coaching questions in action

    • The journey of insight

  • 4

    On the job coaching skills

    • Coaching for performance

    • Work/life balance coaching

    • Dilemma coaching

    • Giving feedback

  • 5

    The coaching toolkit

    • The priority wheel

    • Decision making tools

    • Insight activities

Call to action

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